Legal & Privacy
Privacy Policy
Your privacy matters to us. This policy explains how TechMatrix Edge collects, uses, protects, and manages information when you use our website and services.
This Privacy Policy applies to information collected through the TechMatrix Edge website and through communications or services where this Privacy Policy is referenced. By using our website, you acknowledge the practices described in this policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you contact us, request a quotation, discuss a project, use our services, or otherwise communicate with us.
This information may include your name, email address, phone number, company or organisation details, business requirements, project information, and other information you choose to provide.
We may also collect limited technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, and general usage information. This information may be used for website security, troubleshooting, analytics, and improving our services.
2. How We Use Your Information
We may use the information we collect for legitimate business purposes, including:
- Responding to enquiries and requests.
- Providing quotations and discussing project requirements.
- Delivering, maintaining, and improving our services.
- Communicating with clients about projects and support.
- Maintaining the security and functionality of our website.
- Understanding general website usage and improving user experience.
- Preventing fraud, misuse, or unauthorised activity.
- Complying with applicable legal and regulatory requirements.
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide our services.
These providers may assist with services such as website hosting, infrastructure, email communication, analytics, security, payment processing, or other business operations.
We only share information where reasonably necessary for the relevant service or business purpose. We may also disclose information where required by law, legal process, or to protect our rights, users, or property.
4. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse, or destruction.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.
6. Cookies and Similar Technologies
Our website may use essential cookies and similar technologies required for website functionality, security, preferences, or understanding general website usage.
Depending on the services used on our website, third-party analytics or other technologies may also place cookies or collect limited technical information.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.
8. Children's Information
Our public website is not intended to knowingly collect personal information directly from children without appropriate authorisation. If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
9. Your Rights and Choices
Subject to applicable law, you may contact us to request access to, correction of, or deletion of your personal information.
You may also request that we stop using your information for a particular communication or withdraw consent where processing is based on consent.
Some requests may be subject to legal, contractual, or other applicable limitations.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, or applicable requirements. Any updated version will be published on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy, want to exercise applicable privacy rights, or have a privacy-related request, please contact us.
TechMatrix Edge
Email: info@techmatrixedge.com
Website: TechMatrix Edge
Address: Office No:2 Floor No:2st, Madhur Preet Building, Bhekrai Nagar, Phursungi 412308, Pune Saswad Road.
You can also reach us through our contact page.
