We dispatch your order through reputed logistics partner (Depending upon your location). Normally, we ship your order within 24 to 48 hours of receiving the order and it takes 3 to 7 business days to reach to your doorstep. (Delivery time may be exceeded depends upon your location). In case customer hasn’t received the order but he got the order delivered confirmation by TechMatrix Edge Fashion or logistic partner through SMS or mail, in such case customer has to report us within 48 hours after getting order delivered confirmation. No complaints will be entertained after 48 hours of the delivery confirmation message. We always keep you informed with the progress of your order. Once your order is shipped from our end, you shall receive an SMS and an Email mentioning the shipping detail such as Courier Company, Docket No etc. A Customer can also the track his order from his TechMatrix Edge Fashion account in your orders section.

No refund and if our product are damage then it will be acceptable.

If there is any refund situation or any promotional campaigns in which we issue you a Credit in TechMatrix Edge Fashion Credit wallet or coupon, you can redeem the same in the following ways at the time of placing the order. Click on go to cart > Click on Apply Credit> Enter the OTP received on registered mobile number> Enter the credit amount and apply. You will see your Credit is added to the cart and has the predefined value. Please note redeem credit value should be equal or less than the cart value. If credit value is equal to cart value, Customer can place the order on 0 prepaid checkout. In case credit value is less than cart value, the order can be placed by paying the rest value through Credit /Debit Card/Net Banking/Paytm or COD as per the availability. The payment will reflect as per the remaining paid value.